Shipping policy

At PPOpadel, we strive to ensure that you receive your products as efficiently as possible. Below, you will find information about our shipping times and conditions.

1. Processing Time

All orders require preparation time before they are shipped:

  • Processing time: 5 - 7 business days

This is the time required to produce and prepare your order before handing it over to the shipping carrier. Orders are not processed on weekends or public holidays.

2. Shipping Time

Once your order has been processed, the estimated delivery time is:

  • Shipping time: 9 - 12 business days

This timeframe applies to our apparel products (T-shirts and similar garments). The estimated total time from purchase to delivery is approximately 14 - 19 business days (processing time + shipping time).

3. Shipping Destinations

We currently ship to Spain and other countries within the European Union. If your country does not appear among the shipping options at checkout, please contact us at support@ppopadel.com to check shipping availability.

4. Shipping Costs

  • Shipping costs are automatically calculated at checkout based on your delivery address.

5. Order Tracking

Once your order has been shipped, you will receive an email containing a tracking number so you can monitor the delivery status in real time.

6. Delivery Delays

Although we strive to meet the stated delivery timeframes, these are estimates and may be affected by factors beyond our control, such as:

  • Issues with the shipping carrier.

  • Customs procedures (for international shipments).

  • High demand during special periods, such as sales events and holidays.

If your order is significantly delayed beyond the estimated timeframe, please contact us and we will help resolve the issue.

7. Orders Containing Multiple Products

As we expand our product catalog, if your order includes products with different processing times, we will inform you of the estimated combined delivery timeframe before you confirm your purchase.

8. Incorrect Shipping Addresses

Customers are responsible for providing a correct and complete shipping address. PPOpadel is not responsible for delays or lost shipments resulting from incorrect shipping information provided by the customer.

9. Contact Us

For any questions regarding your shipment, please contact us:

  • Email: support@ppopadel.com

 

 

This policy applies to all purchases made on ppopadel.com. PPOpadel reserves the right to modify this policy as new products or shipping routes are introduced.